JBJ Global Real Estate
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    Concierge

    Concierge

    White-glove concierge for owners, tenants, and international clients — relocation, setup, lifestyle, and ongoing support.

    Request Concierge ConsultationSpeak With Concierge

    Overview

    Concierge Overview

    A quiet, capable concierge desk that handles what would otherwise consume the client's own hours.

    Clients We Serve

    • Relocating families
    • Overseas owners
    • New tenants
    • Executive move-ins
    • Family offices

    Designed to Deliver

    • Time
    • Discretion
    • Reliability
    • Local access
    • Consistency

    Performance

    Performance Indicators

    Clear operational indicators keep every engagement measurable and accountable.

    Concierge Discipline

    Every request logged, tracked, and closed — nothing left informal.

    24/7

    Guest and owner line

    1,000+

    Requests fulfilled per year

    200+

    Vetted service partners

    100%

    Confidential handling

    30+

    Nationalities served

    4.9/5

    Client rating

    Scope

    Service Scope

    Every workstream is handled in one client-first system.

    Relocation

    • Home search
    • School liaison
    • Movers
    • Setup and licences

    Home Setup

    • Utility activation
    • WiFi
    • Furniture and appliances
    • Housekeeping and staff

    Lifestyle

    • Reservations
    • Travel
    • Personal shopping
    • Events

    Ongoing Care

    • Bill management
    • Home visits
    • Maintenance
    • Absence oversight

    Approach

    Our Approach

    A defined onboarding path from mandate to steady-state service.

    1. 1

      Mandate

    2. 2

      Preferences audit

    3. 3

      Partner network

    4. 4

      Activation

    5. 5

      Ongoing service

    Financials

    Financials & Value

    Transparent value, clean reporting, and clear ownership of every cost.

    Membership Tiers

    Concierge access priced by request volume.

    Cost Transparency

    Vendor costs passed through with no mark-up.

    Utilisation Reports

    Quarterly summary of requests fulfilled.

    Loyalty Discounts

    Preferred rates with our vetted partner network.

    Operations

    Operations & Delivery

    Every action has an approval path, visible client updates, and clean records.

    Discretion

    Confidential handling of every request.

    Named Concierge

    One concierge per client — no ticket queue.

    Vetted Partners

    Every service partner reviewed and rated.

    Followed-Through

    Every request closed with confirmation.

    Workflow

    Engagement Workflow

    1. 1

      Onboard

    2. 2

      Audit

    3. 3

      Activate

    4. 4

      Serve

    5. 5

      Review

    Transparency

    Reporting & Transparency

    Structured updates without chasing fragmented information.

    1. 1

      Preferences file

    2. 2

      Request log

    3. 3

      Vendor performance

    4. 4

      Quarterly summary

    5. 5

      Cost pass-through report

    6. 6

      Annual review

    Governance

    Trust & Governance

    Confidential

    Every request handled under privacy discipline.

    White-Glove Standards

    Every partner selected for reliability and taste.

    Named Concierge

    One accountable contact for every request.

    Fees

    Fees & Structure

    Fees are confirmed after scope, complexity, and requirements are aligned.

    1. 1

      Individual membership

    2. 2

      Family membership

    3. 3

      Family-office retainer

    Proposal

    Request a Concierge Proposal

    Tell us what you need. We'll confirm scope, timing, and the right service path.

    Select your country code, then enter your phone number

    Bedrooms (select one or more)

    Preferred Size (select one or more)

    Optional — helps us match you to the right unit mix.

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    FAQ

    Frequently Asked Questions

    Get in touch

    Ready for a Concierge Who Delivers Quietly?

    Share your situation — our concierge desk will confirm tier, scope, and starting point.

    Call the desk now+971 54 15 15 015
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    Or take the listings first — new launches and off-market deals, by email.